Return Policy

We only replace items if they are defective or damaged, keep in mind our products are made from recycled wood so there should be a reasonable expectation of nail holes and general recycled wood markings. If you have any issues please send us an email at

To return your product, you should mail your product to: 318 Oroua Valley Road, RD7 Feilding 4777

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item unfortunately!